English post at Symantec Connect Forums:
This community for the most part already knows that Symantec PGP Desktop was replaced by Symantec Encryption Desktop, but to someone encountering this software for the first time, this is not obvious. Clicking a Symantec Trialware link, the very next page is a registration form, and then a download for Symantec Endpoint Encryption TW. So as a layperson, I assume that the old PGP product name was changed to SEE, click “download,” and struggle to install the thing. After finally installing .NET, the dependent SEE Mgr and MSI, then the Client in serverless mode, I hit a brick wall. Going back to the forums it was dawning that NONE of the 3 packages I’d downloaded was the right one. Another commenter had posted the correct link and I finally downloaded the SED trialware but it wouldn’t execute, and so I posted the previous questions.
Then there was the problem of the license key…
At first, like these commentors, I thought there was no way to activate using the product key I received in my trial email.
The “thank you for trying SEE (confusing wrong product name again)” email sends a temporary product key that is too long to fit in the allotted spaces. A video instructionn said to paste the whole thing, but I was on a separate machine from my email, so I just typed. But it worked — just cut the key in half and copy the latter half of digits only. (They email you a 12-segmented license key, but only use the last 6 segments.)